MBA 7302

Operations And Logistics Management

Course ID
MBA 7302
4 CU

Module Overview

Operations and Logistics Management is the set of activities involved in the flow of materials and products through an organization and through the supply chain to the market. More specifically, Operations and Logistics Management is the subject that manages efficient, effective flow and storage goods, services, and related information in a supply chain. The key elements of Operations and Logistics Management covered in this course include logistics planning and strategy, customer service, procurement, transport, inventory, warehousing, and handling

This course addresses questions about logistics planning, transport modes selection, vehicle routing, inventory policies, purchasing quantity and timing, and storage selection.

Course Aims and Relationship to Other Courses

Operations and Logistics Management is a fast growing business area in today’s business world. Global companies, such as IBM, HP, GE, and P&G, have heavily invested in supply chain management in order to gain competitive advantages. The distinction between OPMG5810 Supply Chain Planning and Design and the present course is worth mentioning. Both courses fall under the umbrella of supply chain management. However, OPMG5810 focuses on the coordination and collaboration among the players in a supply chain. It addresses the strategies (e.g., contracts and centralisation) that could result in more efficient and/or responsive supply chain performance. On the other hand, this course focuses on the functional activities (the nuts and bolts) in supply chains that process the flow of products and information from the point of origin to the point of consumption.

To improve the performance of a supply chain, one must streamline business process flows. Therefore, understanding business process flows is fundamental to design and planning of supply chains and logistics processes. Operations Management covers more fundamental operational topics, which add value to achieve better logistics performance.


  • Develop knowledge about the interconnectedness of business units and organizations (via the flow of products, money, and information) within the supply chain.
  • Develop knowledge about key elements of logistics processes, such as logistics planning and strategy, customer service, procurement, transport, inventory, warehousing, and handling.
  • Enhance analytical skills and capability to synthesize information from several perspectives.
  • Enhance communication, reflection and teamwork skills.

Mode of Delivery

Lectures, Group discussions and Tutorials

Course Works – 60%
Written Examination – 40%
Total – 100%

Learning Outcomes

Upon successful completion, students should be able to:

1. Analyze how logistical decisions (e.g., facilities, inventory, and transportation) impact the performance of the firm as well as the entire supply chain.
2. Analyze the strengths and weaknesses of various transportation modes and perform cost analysis.
3. Develop the strategies that can be taken to find the best paths to route vehicles to deliver and collect goods at multiple stops.
4. Develop the strategies that can be taken to manage inventories, including deciding the timing and quantity for replenishments without hurting the level of product availability.
5. Know basic characterizes and costs of warehousing and materials handling activities.
6. Use computing software to solve various logistics decision-making problems, including inventory policies and vehicle routing.
7. Interact with team members to achieve group objectives


The School reserves the right to scale final marks to a mean of 60%. It should be noted that group members are expected to work in a harmonious and professional fashion which includes adequate management of non-performing members.

Case studies 30%
Project 10%
Quiz (take-home) 20%
Final Exam 40%